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Team Dashboard

NCA Manager

Operational Overview

Real-time snapshot of volumes, SLA risk, routing destinations, and team workload (demo data).
Click any case reference to open Case Details (uses ?id= convention supported by assets/js/demo-data.js).

Cases at risk

High priority, unassigned, pending business response, or due soon.

Recent cases

Latest submissions for spot checks and follow-up.
Manager Name
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