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Agency: CAD
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CAD Dashboard

CAD Manager
Notifications 3
12
Active Agency Cases
+2 this week
8
Open Cases
-1 this week
4
Needs Attention
-2 this week
13.2
Avg. Resolution (days)
-1.5 vs target

Agency Operations Overview

All active cases within Consumer Affairs Division (CAD), including manager-handled and case-officer-assigned cases.
Manager direct handling supportedConsumer Affairs Division (CAD) managers may perform authorized case functions directly. Case Officer assignment can be disabled without removing Case Officer Management from the system.
Ref ID
Business
Date
Category
Status
Priority
Action
#6101061061106
FLOW
10 Nov 2025
Telecommunication
Internet
Under Investigation
Medium
View
#003247587449
Computer World
01 Jan 2025
Services
Pricing Dispute
Awaiting Response
High
View
#000098765432
Digicel
15 Jan 2026
Telecommunication
Mobile Service
New
Low
View
Samuel Richards
CAD Manager
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