Assignments
CAD ManagerAssignments
Assign new cases and rebalance workload across officers.
1
Unassigned
2
High Priority
2
Active Investigations
5
In Assignment Queue
| Case | Business / Provider | Category | Status | Priority | SLA / Age | Assign To | Action |
|---|---|---|---|---|---|---|---|
| CC-2026-000417 | Bayfront Electronics | Labeling Service quality |
New | High | 2026-02-20 Age: 2d |
View Assign | |
| CC-2026-000402 | Courts | False advertising Mislabeling |
Under Review | Medium | 2026-02-19 Age: 4d |
View Assign | |
| CC-2026-000388 | Super J IGA | Pricing dispute Overcharge |
Investigation Initiated | Medium | 2026-02-18 Age: 6d |
View Assign | |
| CC-2026-000361 | Massy Stores | Defective goods Refunds |
Business Contacted | Low | 2026-02-15 Age: 9d |
View Assign | |
| CC-2026-000349 | Fedders Trading | Warranty Repairs |
Resolution in Progress | High | 2026-02-13 Age: 11d |
View Assign |
Demo note: In the live system, managers will assign/reassign cases to agency case officers, set internal due dates, and monitor workload distribution.